Privacy Policy

1. Introduction

The Spare Wheel Company Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal data when you visit our website or place an order with us.

2. Information We Collect

We may collect the following information:

• Contact details: name, billing and shipping address, email address, phone number.
• Payment information: credit card or Apple Pay details (processed securely by our payment provider).
• Order history: details of products purchased and delivery preferences.
• Website usage data: IP address, browser type, pages visited, referring URL, and cookies.

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders, including shipping and payment.
• Communicate order updates, marketing offers and newsletters (with your consent).
• Improve our website, services and customer experience through analytics.
• Comply with legal obligations, such as tax and accounting requirements.

4. Sharing Your Information

We may share your personal data with:

• Courier and delivery companies to fulfil your orders.
• Payment processors for secure transaction handling.
• Marketing platforms (only if you have subscribed to our newsletter).
• Professional advisors and authorities when required by law.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences and gather analytics. You can manage or disable cookies in your browser settings; however, some features of the site may not function correctly if cookies are disabled.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our site uses SSL encryption to secure data transmissions.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Order and payment records may be kept for up to 7 years for accounting and tax purposes.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at support@sparewheel.co.

9. Third-Party Links

Our site may contain links to external websites which have their own privacy policies. We are not responsible for the content or practices of these sites.

10. Changes to This Policy

We may update this policy from time to time. Changes will appear with an updated "Last updated" date. Continued use of our site after changes signifies acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this policy, please contact: